Customer Service Representative

[Call Center / Fully Remote] - Anywhere in U.S.
/ Competitive compensation / Company paid Medical, Dental & Vision / 401k - As a Customer Service Rep you'll:
Assist potential customers with navigating the online insurance shopping experience and obtaining quotes for their company's health insurance options; Help customers via chat, phone, and email; Work with existing customers to answer and resolve basic administrative and billing questions; Use support ticketing software to document customer interactions; Propose process and product solutions to improve the customer experience.
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Associated topics:
customer order, customer service, customer service representative, guest, phone call, representative, service call, service representative, telephone, trouble resolution